Chairmans Awards 2014-2015 Accountability Award


Following the recent announcement of the winners of the 2014 Chairman’s Awards, we will be featuring each of the category winners and runners up on the Hub over the next few weeks.

Today we feature the winner of the Accountability Award : Iveagh Centre – a positive support ethos and environment.

Over the period of March 2014-August 2014, staff in Iveagh recognised the need for change to reduce restrictive practices. The entry submitted by Iveagh Centre charts the journey undertaken by the staff in moving through this process to becoming “an exemplar service” as described by RQIA following an invitation to present at one of their road shows.

About the Iveagh Children’s Centre

Iveagh Children’s Centre is an 8 bedded unit with a responsibility for providing acute, short term, multi-disciplinary inpatient assessment and intervention for children and young people up to the age of 18 years who have a learning disability, associated mental health problems and who may display complex challenging behaviours.


Runners Up in the Accountability Category

2nd Place - Implementation of a Structured Asthma Protocol

 The development and implementation of a structured asthma protocol in the Difficult to Treat (DTA) asthma clinic has resulted in the maintenance of optimal asthma care as well as efficiency savings on the annual spend on monoclonal antibody therapy. Introduction of the structured protocol in the recently developed nurse-led asthma clinic resulted in improvement in asthma care and reduction in re-attendances to ED with asthma.

Joint 3rd Place Treatment Advice Note - good advice

 Trust Treatment Advice Note- Good Advice, an improvement in patient safety in outpatient settings across the Trust

 Information to GPs from BHSCT outpatient departments has previously been sent using a variety of legacy outpatient letters/treatment advice notes (TANs). These TANs, which are used to communicate diagnosis, treatment given at clinic and non-urgent requests for medication changes following outpatient consultations to GPs, were of varying quality. The BHSCT TAN was developed to improve safety and streamline this process.

Joint 3rd Place The Primary Joint Arthroplasty Outcomes Unit

 The Primary Joint Arthroplasty Outcomes Unit (PJU)

 Financial restraint and lack of human resources has been a major barrier to the unit’s development and basic level of service. I demonstrate the use of a novel team approach with relatively minor modifications to surgical and anaesthetic techniques to drive the process of quality improvement in patients admitted under the care of the PJU. Our process has increased the number of surgeries, reduced patient length of stay and maximise’s the surgeons time.