If you are unable to come for your appointment

One in six patients do not keep their appointment. This means other patients have to wait longer. So if you cannot keep your appointment, please let us know as soon as possible. Please call the number on your appointment letter or contact the department through the main hospital on (028) 9032 9241.

Follow-up appointments

We will agree an outpatient appointment with you to be seen as soon as possible. Further appointments are usually made for the same day of the week as your first appointment. Your doctor will let you know if you require another appointment. If so please remember to book your appointment before you leave the clinic.

Changing or cancelling your appointment

Please let us know as soon as possible when you need to change or cancel your appointment. This will allow us to give the appointment to another patient.

Non-attendance

Non attendance without prior notice can lead to your being removed from the outpatient waiting list and returned to the GP for re-referral.