Tell us what you think

In Belfast Trust we want you to experience the best possible health and social care. Telling us what you think of the services you have received is important as it can help confirm what we are doing well, and identify areas that need improvement.

Click on one of the links below to find out about the different things you can contact us about:

We value your opinions and will act on them whenever possible.


How to contact us

You can contact us in a number of ways, including:

  • By letter:
    • Complaints Department
      Belfast Health and Social Care Trust 
      6th Floor, McKinney House
      Musgrave Park Hospital
      Stockman’s Lane 
      Belfast 
      BT9 7JB
  • By telephone:
    • Tel: (028) 9504 8000 (Monday-Friday: 9am-4pm) 
      Textphone: 18001 028 950 48000
  • By email complaints@belfasttrust.hscni.net
  • By completing our online form
  • Face to face (meetings must be booked in advance by calling the Complaints Department)