If you have a comment, compliment or complaint about one of our services, please let us know.

If you have a complaint tell the person you are dealing with that you are not satisfied so that, if possible, the problem can be sorted out straight away. If you cannot reach an agreement or find it difficult to approach the person, ask to speak to their Manager.

If you still cannot agree or find it hard to approach the Manager, contact the Complaints Department in one of the following ways:

Glendinning House,
6 Murray Street
Belfast, BT1 6DP

Tel: 028 9032 7156

Alternatively you can e-mail:

complaints@belfasttrust.hscni.net