Cancellations / Changing your Appointment

Cancellations by you

We know that sometimes there are good reasons why people can't make their appointments, but it's important that you let us know as soon as possible if you cannot attend or no longer want your appointment.

Around one in ten patients do not turn up for their outpatient appointment. Last year over 66,000 appointments were lost in the Belfast Trust due to non-attendance.

Missing an appointment could mean also missing out on important medical treatment or having to wait longer than you should for treatment.

Please note that if you cancel 2 consecutive outpatient appointments you may be discharged. If you still require an outpatient appointment, you will then need to ask your GP to re-refer you back to the hospital.

If you fail to attend your outpatient appointment without informing us in advance you may not be given another appointment. If you still require an outpatient appointment, you will then need to ask your GP to re-refer you back to the hospital.

Cancellations by us

We regret that, due to medical emergencies and unforeseen circumstances, we may sometimes have to cancel appointments. If this does happen, we will arrange a new appointment for you as soon as possible.

What happens if you miss your appointment?

If you do not attend your appointment without informing us beforehand, you may be discharged and a letter will be sent to you and your GP.

If you still require an outpatient appointment, you will then need to ask your GP to re-refer you back to the hospital.

If the consultant feels it is important for you to attend the clinic, you will be sent another appointment.