Coming in to Hospital


What to Bring

When coming into hospital, please bring with you the following items:

  • Personal toiletries including toothbrush, toothpaste, soap, facecloth and shaving kit
  • Towel
  • Nightdress or pyjamas
  • Paper hankies
  • Brush and/or comb
  • Dressing gown and slippers
  • Any medicines that you may be taking
  • Diet sheet and any other information that may be of help to the staff who will be planning your care


TV, Radio and Phones 

Patients will have access to a combined television and telephone unit at each bed. Patients will be able to receive telephone calls directly to their bedside, as each patient will be given their own telephone number. If you move to another bed, your number will change.

The unit will also have a TV screen with access to a number of channels. This also provides access to the radio channels. A card can be purchased from a card machine or a member of Patient Line staff.

There are coin-operated trolley phones within the wards, but these should not be used to receive incoming calls. There are also pay phones in the main foyer and in each of the main buildings.

Clothing and Laundry

A bedside locker is provided for your personal belongings. Your relatives or friends are asked to take home any clothing you do not need, or that needs cleaned. Please bring a small bag for this purpose. We do not usually launder personal clothing and do not accept responsibility in the event of loss or damage to personal clothing.

Medicine and Drugs

Your Doctor may wish to prescribe new medicines or treatment for you.  Before doing so, they will need to know what other medicines you are already taking, including homeopathic, herbal or dietary medicines.  It is very important that you tell them about all medicines and bring them with you.  This allows a more accurate medication history to be taken and avoids confusion during your stay and on discharge.

A discharge letter, including your medication at the point of discharge, is sent to your GP following a hospital stay.  Any medication brought with you, will be returned to you when you are discharged, as they are your property.  If  treatment is stopped your permission will be sought for their destruction.


Travel Expenses

A Hospital Travel Costs Scheme is available to help people who are entitled to reclaim travel costs to and from hospital for NHS treatment .

You may be eligible to reclaim travel expenses if you receive Benefits or Credits or are on a Low Income. 


Details of Travel Cost Eligibility and what will be paid