Patient/Visitor Facilities

Reception/ Information Desks

A reception desk is located inside the main Royal Victoria Hospital foyer.  It is open from 8am to 9pm and can assist with any queries that you have.

Chaplains /Church

Illness of any kind can be a very worrying and isolating experience to have to endure – both for patients and their family too. They may find themselves feeling different emotions and any number of thoughts and questions may be going through their mind.

Chaplains visit wards regularly and have time to listen and reflect. They are interested in people’s journey and seek to support the hospital community by their presence and prayers. The service we offer is confidential and non-judgmental and is available to everyone, irrespective of faith or background.

Quiet Room

The Hospital Quiet Room in the front foyer, RVH, near the shop, is open every day for private prayer and reflection or simply as a place for quiet meditation. All are welcome to make use of this facility.

Read more about religious services and the Chaplaincy

Interpreting Service

The Belfast Trust provides a Regional Interpreting Service for all Health & Social Care Organisationsthroughout Northern Ireland.

If a patient comes into hospital who does not speak English either as a first or competent second language, staff will contact the regional Interpreting Service to arrange a face-to-face interpreter.

The service has over 200 trained, professional interpreters, covering 33 Registered Languages.

Read more about the Regional Interpreting Service

Wheelchair Access/Disability Services


If you are disabled or have a speech, hearing or visual impairment please let us know as soon as possible. Every effort will be made to help make your visit to the Royal go as smoothly as possible.

Shop Mobility

Located at the disabled parking bays in the Main Car Park is  “Shop mobility” who will assist disabled drivers  if required. 

This service assists patients and visitors with limited mobility and was the first hospital-based scheme of its kind in Northern Ireland, offering appropriate patient and visitor electric scooters and wheelchairs to help them get to their destination anywhere on the Royal Hospitals site.
Read more about Shop mobility at the Royal