Document	Description	Format	Available from	Cost £
Profile of Services	List of services provided at Belfast City Hospital and Belvoir Park Hospital.	On-line Hard copy	Director of Planning	Free
Trust Delivery Plan	Annual plan for development of services and Priorities for Action.	On-Line Hard copy	Director of Planning	Free
Service Developments	Plans for changes to services and facilities.	Hard copy	Director of Finance Director of Operational Support	Free
Patient Public Involvement	Trust policy on how we develop processes to improve patient and public involvement.	On Line Hard copy	Director of Nursing or Director of Planning	Free
Complaints Policy and Procedures	How we address complaints	On Line Hard copy	Director of Nursing	Free
Future Development of Belfast City Hospital site	Outline of estate redevelopment.	Hard copy E-mail	Director of Operational Support	Free